Panoramic Knowledge Base

Zarin Keydar

keydarz@hotmail.com

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The Bridge can not connect to the Panoramic Power URL. Is there an IP address I can use instead?

Published May 16th, 2025 by Zarin Keydar

If your DNS server fails to resolve the Panoramic Power Bridge URL: bridges.powerradar.energy you may use one of the following static IP addresses: 50.17.231.3 54.163.225.201

Can I perform Bridge MAC ID authentication for added security?

Published May 16th, 2025 by Zarin Keydar

Yes, you can perform Bridge MAC ID authentication for added security. The Bridge MAC ID is obtained through the Bridge configuration management portal. Please note the Bridge contains two (2) MAC IDs, Ethernet MAC ID and WiFi MAC ID; ensure you log the correct MAC ID based on your network connectivity type.

I have a Verizon issued SIM card (in North America) and the Bridge would not connect. How can I fix this?

Published May 16th, 2025 by Zarin Keydar

Please note the Panoramic Power Bridge is not compatible with the Verizon cellular network as they use a different set of frequencies. All other major carriers such as AT&T and T-Mobile are supported.

How do I access the Bridge to update its network connectivity?

Published May 16th, 2025 by Zarin Keydar

The first step in order to access the Bridge management portal, is to get the bridge into configuration mode. This is done by pressing the black push button on the bottom of the Bridge for about 10 seconds. Once the Bridge enters configuration mode, the left LED will turn solid red. At this point, you will connect an Ethernet cable between the Bridg