Meters & Loggers
Table of Contents

Pulse meters can be added in the platform in order to view any external meters that were entered into the system. These meters' readings can be used to gain a complete picture of utility consumption and to later monitor any trends and abnormalities with your site.
Note: You will have the option of pulse connections and the ability to install pulse meters only if you have a Gen 4 bridge hardware type and above. Electrical utility, Gas, Heat, Air, and Water are the options currently available.
To view meters and loggers, go to your Sensors & Meters option under Settings, then the External Meters tab.
Here you can see any the list of meters installed. You can click the '+ Add New' meter and define the meter as either an Air, Water, Gas or Heat meter (once the Bridges they are installed into are configured to the platform first via the Deployment Tool.
Note: For Electricity Meters, you will add them as Devices under the Deployment Tool section of the Site Dashboard, so they can be a part of the Electrical Hierarchy (if applicable).
Gas Meters Setup

In the Meter S/N field, enter the serial number that's written on the physical meter onsite. This number should be unique and identifiable for each meter. Serial numbers will be different based on different types of meters (Air, Water, Heat, Gas, etc.)
The Units field varies depending on the meter type you select, illustrated in the second image.
The Scaling Factor is the number of units that pass in each pulse. For example, in a defined electricity meter, every pulse equals to 10kWh that pass in the system. Therefore the scaling factor will be 10 (kWh/Pulse), for every meter that the scaling factor is different and defined by the user. This value is found on the technical specifications sheet or on the physical meter itself.
The Normalization field is relevant only to Gas meters selected, depending on the selected Units type for the Scaling Factor. If these units are already normalized, the first field in the Normalization area (Normalization Factor) won't need to be filled in (set to '1'). However, if you select a unit that is not normalized, you'll need to enter two fields in the Normalization section (Normalization Factor and Caloric Factor - which are described below). The Normalization Factor, itself, is unitless.
Normalization Factor
The Normalization Factor is a combination of the outside pressure and temperature that need to be normalized to get a constant flow of units globally and in every type of environment. For example, the air pressure will be lower in a mountainous area than at sea level, so these environments would need to be normalized. Unlike liquids, gases can be compressed. The volume changes when the temperature and/or the pressure change. When specifying a gas volume, the reference temperature and the reference pressure must thus also always be specified. The flow unit is then referred to as normalized (f.i. ln/min) or standardized flow (f.i. ls/min).
With “Normal” flow, the following are generally used:
Temperature Tn = 273,15 K, corresponds to 0 °C
Pressure Pn = 1013,25 mbar abs
With “Standard” flow, the following are generally used:
Temperature Tn = 293,15 K, corresponds to 20 °C
Pressure Pn = 1013,25 mbar abs
Caloric Factor
Caloric Factor is the factor to convert gas volume units to energy.
Normalized volume gives the volume of gas delivered to you, expressed in m3 or other volume units used to measure the flow. This figure is then multiplied by a conversion factor to express in kWh the amount of energy that you've actually consumed. Note that the units of this factor are according to the units of the scaling factor used (so would convert from m3 if volume is measured that way or ft3 for example if the latter is used). This factor would usually display in the gas bill from your utility. To establish your bill, your supplier multiplies the number of kWh obtained by the price per kWh of the rate you have chosen via your contract.
The Conversion Factor is a product of the Normalization Factor multiplied by the Caloric Factor. If the bill only lists the Conversion Factor, set the Normalization Factor to 1 and the Caloric Factor equivalent to the Conversion Factor.
In conclusion, please refer to this table below regarding the gas meter attributes:
Gas Meter Attribute | Definition | Units |
---|---|---|
Scaling Factor | Volume per Pulse |
ft3/Pulse, Nm3/Pulse, m3/ Pulse, Sm3/Pulse |
Normalization Factor | Calibration of Volume | unitless |
Caloric Factor | Convert Volume to Energy |
kWh/Volume units [ft3, Nm3, m3, Sm3] |
Conversion Factor |
Normalization Factor X Caloric Factor |
kWh/Volume units [ft3, Nm3, m3, Sm3] |
Note: Ensure that the volume units selected are the same throughout, as indicated by the Scaling Factor.
Heat/Water/Air/Temperature Meters Setup

For other pulse meters, you will select only Units and a Scaling Factor. Normalization Factor is not relevant.
Note: Water and Air Meters' units will be in terms of volumetric flow. Heat will be in terms of energy. Temperature will be in terms of degrees (Celsius or Fahrenheit).