Overview

TimeViewPro allows you to export chart data directly to CSV files using the Manual Export system. This feature lets you create export jobs based on your current TimeViewPro selections, including:

1. Selected entities (devices, meters, sites, etc.)
2. Measurement type
3. Time period

Exports are created quickly and consistently, matching exactly what you see in your TimeView charts.

Accessing the Export Feature

Export Button Location

The Export button (download icon) is located in the top-right corner of the TimeViewPro interface, next to the refresh button.

Export Modes

Your experience depends on your package:

1. Auto-Create Export

If you are an optimized user you can use this automatically exported 

2. Manual Export Page

(Without auto-create permission)

Clicking the export button takes you directly to the Manual Export page

You can configure exports manually from there

How the Export Process Works

Step 1: Select Data in TimeView

Before exporting, make sure you have selected:

Entities

Devices, meters, categories, groups, zones, panels, or sites from the tree view

Measurement Type

Power, Energy, Current, Cost, Voltage, Flow, Volume, or State

Time Period

6h, 24h, 7d, 30d, 1y, or a custom date range

Step 2: Click Export

Click the export button (download icon).

The system automatically:

Groups Entities by Type

Your selection is split into logical export groups:

Sites

Devices (devices, categories, subcategories, groups, zones, panels)

Meters (meters and meter categories)

Filters Unsupported Selections

The following are excluded automatically:

• Circuits (not supported yet)
• Meters incompatible with the selected measurement type
• Entities incompatible with the selected measurement type
  • (e.g., Categories with Current)
• Unsupported measurement types, such as Carbon

Builds Export Configurations

• Each export configuration includes:
• Selected measurement type
• Selected time period
• Automatically calculated data resolution
• Site timezone
• Temperature data (if enabled)

Step 3: Review Export Configurations

An export modal opens displaying:

• Export name (auto-generated)
• Number of entities included
• Measurement type
• Date range
• Temperature data inclusion (if applicable)

You’ll also see notices explaining why certain entities were excluded.

Step 4: Create Exports

You can choose one of the following options:

• Create – Create a single export
• Create All – Create all exports at once
• Open Manual Export – Navigate to the Manual Export page for advanced control

Step 5: Monitor Export Progress

After creation:

• Exports appear on the Manual Export page
• Status updates: Processing, Completed, or Failed
• Completed exports can be downloaded as CSV files
• Failed exports can be retried

Export Configuration Details

Automatic Export Naming

Export names are generated automatically using:

• Entity type
• Measurement type
• Time period

Example:

Devices – Power – Last 7 Days

Time Period Handling

• Rolling periods (under 24 hours)
  • Aligned to full day boundaries for complete data
• Calendar periods (Today, This Week, This Month)
  • Use exact calendar boundaries and site timezone
• Custom ranges
  • Preserve the exact selected start and end dates

Data Resolution

Resolution is automatically calculated to match TimeViewPro charts.

Examples:

Temperature Data

If enabled in user settings:

• Included in device and meter exports
• Excluded from site exports
• Uses Celsius or Fahrenheit based on user preference

Limitations and Exclusions

Not Supported Yet

Circuits

Circuit-level exports are not currently supported

Carbon Emissions

Carbon data can be viewed in charts but cannot be exported yet

Automatic Filtering Rules

The system excludes:

• Meters that don’t support the selected measurement
• Entity types incompatible with the measurement type
• Selections that result in no valid exportable entities

Troubleshooting

Export Button Disabled

Possible causes:

• No entities selected
• Invalid time range
• Missing site configuration

Solution:

Select valid entities and a valid time period.

No Export Configurations Created

Possible causes:

• Only circuits selected
• Only incompatible entities or meters selected
• Unsupported measurement type selected

Solution:

Change entities or measurement type.

Export Creation Fails

Possible causes:

• Invalid date range
• Missing site configuration
• API errors

Solution:

Review the error message

Try creating exports individually

Use the Manual Export page for more details

Missing Data in Export

Possible causes:

• No data in selected time range
• Entities filtered out
• Resolution too coarse

Solution:

Verify chart data and review filtering notices.

Related Features

Manual Export Page

Advanced export configuration and management

Export Management

Monitor status, retry failures, download CSVs