Export Jobs: Pan-42 Measurements Interface

Published February 28th, 2025 by Omri Landman

Once you have set up your export jobs (see Export Jobs: Setup), each job invocation will create a data file/stream. The service supports Four types of data: Catalog, Measurements, Pulse Meter Measurements, and Pan42 Measurements. This guide will discuss what to expect in the Pan-42 Measurements export job type. Pan-42 Measurements The Pan-42 Measure

Security Documentation

Published February 26th, 2025 by Omri Landman

Web Deployment - Mapping Panels, Devices and Circuits

Published February 27th, 2025 by Omri Landman

Adding an Electrical Panel To add a new panel (to an existing zone) or edit the settings of an existing panel, go to the zone you want to view within the Deployment Tool tab. From there you can view a list of existing panels within that zone, or create a new panel. When you create a new panel, you can add a name and select the zone for that panel. N

How can I receive Push Notifications from Triggers?

Published February 26th, 2025 by Omri Landman

Push Notifications can only be sent to registered users on the platform that have downloaded the Mobile app on the Mobile Device and have logged into it at least once. In the Notify to setting in Triggers, next to the User's name, make sure the Phone icon is green. Click on it to enable it if it is black. Tablets can utilize the Desktop version of t

How do I see uninstalled sensor(s) data?

Published February 26th, 2025 by Omri Landman

On The New Timeview, hover the site name and click on the 3 dot option to the right and select "Show Uninstalled Devices" to view its historical data.

Multi-Factor Authentication (MFA)

Published February 28th, 2025 by Omri Landman

Enabling MFA Implementing Multi-Factor Authentication (MFA) for all users greatly enhances Account-Level Security. Once MFA is enabled for the account, all new user invitations will require the use of MFA. To enable MFA, navigate to: Settings > Security > MFA Registration & Login for New User When a new user is invited to join the platform

How do I swap sensors on a device?

Published February 26th, 2025 by Omri Landman

Click on Uninstall Sensor on the device and enter the new sensor's serial number and install. The historical data will stay on that device so long as the device isn't deleted.

Is it possible to add in "virtual data sets"? For example, if we monitor 1 main and 1 sub-main, can we have the option to add in another sub-main which will then be a subtraction of the sub-main from the main?

Published February 26th, 2025 by Omri Landman

This learning module will provide an orientation to everything regarding the Groups functionality.

What does RSSI stand for?

Published February 26th, 2025 by Omri Landman

Radio Signal Strength Index. It’s used to determine how strong the communication is between the sensors and the Bridge.

Registration and Logging In

Published February 28th, 2025 by Omri Landman

Registration For first time users, you will receive an email that will initiate the registration process by following the "Complete Your Registration" link. To log in, access the software's homepage at https://powerradar.energy. Enter your Email Address and Password, and click Login. Note: Password requirements Length of 8 to 20 characters Only Engl

Sensors Troubleshooting Flow Chart

Published February 27th, 2025 by Omri Landman

Situation 1: No Sensor data on the platform If the conclusion you have reached is to submit a support ticket, follow this link Situation 2: Sensor data on the platform is incorrect If the conclusion you have reached is to submit a support ticket, follow this link  

If we have a PAN-42 installed, can we automatically use its measured power factor for subsequent downstream sensors?

Published February 26th, 2025 by Omri Landman

Short answer is no. Power Factor is not the same identically across the site or panel hence to get the accurate Power Factor, a PAN-42 must be installed on the specific device. 

What is an acceptable RSSI range for sensors?

Published February 26th, 2025 by Omri Landman

-30 dBm thru -75 dBm.  If more than -30 dBm, move the Bridge further away from the sensor.  If less than -75dBm, move the Bridge closer to the sensor or analyze the environment to see if there are any RF interfering materials between the Bridge and sensor (thick walls, metal, other systems operating on the same frequency). In the latter case, move t

Are there any password restrictions for Wi-Fi networks when configuring a Bridge to Wi-Fi?

Published February 26th, 2025 by Omri Landman

Yes, the Bridge will not connect to Wi-Fi networks that have & or % in the password. If you come across this, reach out to the site's IT department to either change their Wi-Fi password to not include either of these special characters or ask the IT department to create a dedicated network for the Bridges.

Sensor Documentation

Published February 26th, 2025 by Omri Landman

Here is additional Sensor Documentation Sensors Datasheet.pdf Sensor Installation Safety Precautions.pdf Sensor Accuracy FAQ.pdf PAN10 and PAN12 Manual.pdf PAN14 Manual.pdf PAN42 Manual.pdf PAN-42 Troubleshooting Checklist.pdf Sensor Troubleshooting Flow Chart.pdf

What is needed for an upgrade for a Bridge?

Published February 26th, 2025 by Omri Landman

To upgrade the Bridge in person, you will need the upgrade firmware file (.fw)(available upon request by submitting a support ticket ), a USB drive of 8GB memory size or less (for Bridges on firmware version starting with 4), the Bridge, its power supply, an ethernet cable, and a computer/laptop.  For Bridges on firmware v676 or higher, you will upg

Can I certify the sensors for sub-metering accuracy? Can I use them for sub-metering applications?

Published February 26th, 2025 by Omri Landman

The current sensors do not provide sub metering accuracy because they only measure current (and not voltage or power factor). In environments where power factor and voltage are stable, the overall accuracy of energy (kWh) measurements over time is expected to vary between 2% - 8%. Many of our customers choose to use our current sensors in such cases

Are there data retention policies applied to the energy data?

Published February 26th, 2025 by Omri Landman

Yes. For 1 minute interval data, it is available on the platform for the most recent 3 months. After 3 months, the smallest resolution available to view historical data is 5 minutes for up to 6 months. After 6 months, the smallest resolution available for historical data is 15 minutes. There are no data retention policies for 15 minute, 1 hour, 1 da

I see the terms "Unclassified", "Unmonitored", "Uncategorized", and "Unknown" on certain applications. What does it mean?

Published February 26th, 2025 by Omri Landman

  When the system is deployed, every monitored device gets a classification as part of the configuration. In many cases we put sensors on the mains like panel mains, or building main. We also install the sensors down stream from the main. For example: on individual devices within the panel where we capture the main like lighting breakers, HVAC equip

Can I configure PAN-42 sensors for a Modbus setup?

Published February 26th, 2025 by Omri Landman

  PAN-42 Modbus integration is available for Bridges on firmware v476 or higher. You can have up to 3 PAN-42 sensors configured per Bridge. Download the attached Programmer's Guide below for Bridges that are configured for Modbus. Bridge Modbus Programmers Guide.pdf

The current measured on a PAN-42 does not match the current measured with a handheld current reading device OR doesn't match the PAN-14 current reading of the same device. Why is that?

Published February 26th, 2025 by Omri Landman

When the PAN-42 current readings are inconsistent with expected values, please check the shorting breakers wiring on the current side. If in doubt, temporarily bypass the shorting breakers altogether and connect the CTs directly into the PAN-42 unit and reverify the current. PAN42 Troubleshooting Checklist.pdf

Pulse Meter Triggers & Dashboard

Published February 28th, 2025 by Omri Landman

In Triggers, there is a type designated for External Meters.  Note: Since Electricity Meters are configured as Devices to be included in the Electrical Hierarchy, their triggers will be created in the Devices trigger type.   When you click on the +Add meters button, ensure that you select Meters of the same type and same unit. In parentheses, you wi

Introduction to Triggers and Notification Center

Published February 28th, 2025 by Omri Landman

Note: Site Alerts and majority of the Triggers types are only available on Optimize sites.   Notifications in the Panoramic Power software appear when an incident related to a site's consumption or system status has occurred. To view alerts that pertain to a specific Site, navigate to the Configuration tab from the Site Dashboard and select Site Ale

Introduction to the Software

Published February 28th, 2025 by Omri Landman

Businesses are facing pressure from all sides – intense competition, increased risks and threats to established markets from digital disruption and globalization. At a time when operational efficiency and cost-reduction has never mattered more, turning energy from a commodity cost to a value-adding resource could be just what you need to gain a comp

How do PAN-10 and PAN-12 sensors behave on VFD driven systems? Are the sensors installed before VFD on the feed cables from the panel?

Published February 26th, 2025 by Omri Landman

On VFD-driven systems, they must be installed on the 50/60Hz side of the VFD, not the variable-frequency side.

What are the voltage limitations of the PAN-42 sensors?

Published February 26th, 2025 by Omri Landman

PAN-42 Sensors are rated for 480V Download the following documents below for further details: PAN-42 Manual and the Sensor Datasheet For setups with voltage higher than 480V, install a voltage transformer / potential transformer (PT) and note the factor the voltage needs to be set in the Deployment Tool to align with what is present in person.   PAN

What are the sensitivity differences between PAN-10 and PAN-12? Due to cable size, two PAN-10s cannot be installed but one PAN-10 and one PAN-12 instead and there are different current readings

Published February 26th, 2025 by Omri Landman

The main cause for inaccuracy with any of the sensors is the current level, 2% accuracy is only applicable for levels at 5% and above of the sensor rating ( PAN-12 : 225A | PAN-10: 63A) See the Sensor Datasheet document below for more sensor specifications. Sensors Datasheet.pdf

What port and port range does the FTP servers for the Transfer Family operate over?

Published February 26th, 2025 by Omri Landman

FTP servers for Transfer Family operate over Port 21 (Control Channel) and Port Range 8192–8200 (Data Channel) For SFTP, the Control Channel is on Port 22

How do you guarantee the accuracy of the sensors?

Published February 26th, 2025 by Omri Landman

Each sensor is calibrated in the factory prior to shipment using high-accuracy equipment, to meet the specified accuracy levels. The calibration parameters are stored in the cloud and are used by the platform to display the readings. When working with the bridge via Modbus TCP, the calibration parameters are stored inside the Bridge. These sensors d

For devices with multiple cables for one phase, what if the loads on the cable are unbalanced?

Published February 26th, 2025 by Omri Landman

Best option is to use one large current transformer (CT) to capture all cables with a single sensor. If this is not possible due to installation restrictions, you can install a CT on one of the conductors of the phase and configure a Current Factor for that phase to compensate. However, this option is under the assumption the loads across these cond

System Status Page

Published February 27th, 2025 by Omri Landman

Metrics Overview & Dashboard To access the Status Page, click the question mark icon in the top-right corner, then select System Status. In cases when the platform is inaccessible, you can visit the Status Page at this URL: https://status.powerradar.energy/posts/dashboard The Status Page is publicly accessible to provide real-time information ab

Custom Reporting

Published February 28th, 2025 by Omri Landman

We are now offering new Custom Reports tailored for your needs. What is it? For users that require more sophisticated and customized reports beyond what is currently available with the basic reports functionality, we provide a service of report development based on the individual needs of our users. Once created, the reports run automatically at any

What does it mean if the Bridge's Power LED is orange?

Published February 26th, 2025 by Omri Landman

This means the Bridge is checking the remote upgrade channel. This action does not disrupt the performance of the Bridge nor its connectivity to the platform. A solid orange or solid green power LED is an operational state for the Bridge and is not a cause for concern. To remove the orange LED, navigate to the Connection Setup in the Configuration T

Export Jobs: Setup

Published February 28th, 2025 by Omri Landman

Data Export Jobs can be set up on the software to create automatic export jobs that send site measurement, alert data, and analytical insights to third party applications, for further analysis and processing. The Data Export service supports multiple data export strategies, file formats, and network protocols. Export jobs can be run periodically in

What is the measurement accuracy of the PAN-14 sensor?

Published February 26th, 2025 by Omri Landman

PAN-14 uses a standard 5A-output current transformer (CT) to measure current. The primary current range is determined by the CT rating. The typical accuracy for PAN-14 is 2%, at the current range of 0.1A to 5A at the CT’s output (2%-100% of the full current range). For example: If a 100A:5A CT is used, the PAN-14 sensor’s accuracy is defined as 2% f

Cookie Policy

Published February 27th, 2025 by Omri Landman

Helping you understand cookies Cookies are small text files, containing small amounts of information, which are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again so it can recognize you as a return visitor and improve your experience. This g

Energy Flow

Published February 28th, 2025 by Omri Landman

The Panoramic Power software has various apps that allow you to monitor your energy consumption - from the site level down to the phase level.  Once you’re in the Site Dashboard, select Energy Flow. Energy Flow Application In Energy Flow, the consumption of the selected site is presented as a Sankey diagram, showing the flow of energy between the di

Export Jobs: Pulse Meter Measurements Interface

Published February 28th, 2025 by Omri Landman

Once you have set up your export jobs (see Export Jobs: Setup), each job invocation will create a data file/stream. The service supports Four types of data: Catalog, Measurements, Pulse Meter Measurements, and Pan42 Measurements. This guide will discuss what to expect in the Pulse Meter Measurements export job type. Pulse Meter Measurements The Puls

Can I use the PAN-42 for sub metering applications?

Published February 26th, 2025 by Omri Landman

Yes, PAN-42 sensors are true power meters, and provide current, voltage, power, and energy (kWh) measurement accuracy of 1%

Site Survey Forms

Published February 26th, 2025 by Omri Landman

Download a Site Survey Form to use for your Scoping. Note: Each region will warrant different results for scoping so please download the appropriate Site Survey Form below. Or a Basic model is available for simplified scoping.   Site Survey Form - Japan.xlsx Site Survey Form - North America Ver 4.xlsx Site Survey Form - UK & ROW V 4.1.xlsx Site

Export Jobs: Measurements Interface

Published February 28th, 2025 by Omri Landman

Once you have set up your export jobs (see Export Jobs: Setup), each job invocation will create a data file/stream. The service supports four types of data: Catalog, Measurements, Pulse Meter Measurements, and Pan42 Measurements. This guide will discuss what to expect in the Measurements export job type. Measurements The Measurements document data s

Web Deployment - Getting Started

Published February 26th, 2025 by Omri Landman

Overview Panoramic Power’s energy management system is the leading device-level energy intelligence platform. The software platform monitors electrical energy consumption at the individual circuit level and detects excess usage. Our patented sensor technology is coupled with cloud-based analytics to provide insights for optimized energy management.

Account General Settings

Published February 27th, 2025 by Omri Landman

Account Properties Industry, Sector, Default Facility - Used to designate the type of business you operate. Temperature Units, Area Units - Used as the default units for display in the web interface. You can override these defaults by changing them to your own personal preferences.  Note: Area Units will be utilized in the Benchmarking application,

What is the measurement accuracy of the PAN-10/PAN-12 sensors?

Published February 26th, 2025 by Omri Landman

The typical measurement accuracy for the PAN-10 /PAN-12 sensors is 2%. For PAN-10, it is designed for currents ranging between 3A and 63A and for PAN12, it is for currents ranging between 10A and 225A. Accuracy is not defined beyond these ranges. Download the datasheet or the accuracy FAQ document below for more information! Sensors Datasheet.pdf Se

Can you export the energy data?

Published February 26th, 2025 by Omri Landman

Yes! You can manually export any data via the Time View application. Once the range, data type, site or device(s) are selected. The data can be exported as a .PNG image file or a . CSV spreadsheet file instantaneously. You can also setup automatically generated export jobs to send the data externally from the platform. There are three methods: CSV o

Manuals

Published February 26th, 2025 by Omri Landman

Below are the In-Depth manuals for our hardware, including our Programmer's Guide for the Modbus Bridge setup.  Bridge Manual.pdf Bridge Modbus Programmers Guide.pdf PAN10 and PAN12 Manual.pdf PAN14 Manual.pdf PAN42 Manual.pdf  

What languages can I view on the platform?

Published February 26th, 2025 by Omri Landman

Dutch, English, German, Italian, Japanese, Polish, Russian, French, and Spanish. These can be set under the Personal Preferences section under the white silhouette icon in the upper right corner.

Do PAN-10/PAN-12/PAN-14 sensors assume power factor of 1 to get kW?

Published February 26th, 2025 by Omri Landman

All current sensors (PAN-10/PAN-12/PAN-14) uses the power factor as defined on the circuit the sensor is installed on through the Deployment Tool. The default value is 0.95.

Can I move a site from one account to a different account?

Published February 26th, 2025 by Omri Landman

No, individual sites cannot be moved.  If a site's sensors need to be associated to a different account, you will need to uninstall the sensors, create a new site in its new account, and redeploy/reconfigure the sensors under the new site.  If the historical data is important to preserve, there are two options. One way is to manually export the data

Event Management

Published February 28th, 2025 by Omri Landman

Note: This application is only available for Optimize sites. This is not on the New Time View yet but it is on Time View.       The Panoramic Power software allows you to simultaneously monitor an Events timeline and your Energy Data on the same application (Energy Time View). In turn, the Operational application stores the Events details in a Table

Meters & Loggers

Published February 28th, 2025 by Omri Landman

Pulse meters can be added in the platform in order to view any external meters that were entered into the system. These meters' readings can be used to gain a complete picture of utility consumption and to later monitor any trends and abnormalities with your site. Note: You will have the option of pulse connections and the ability to install pulse m

Do the sensors measure true RMS current?

Published February 26th, 2025 by Omri Landman

Yes, the sensors measure true RMS current. The measurement is accurate even if the current waveform is distorted.

Site Settings

Published February 28th, 2025 by Omri Landman

As an Admin or Deployer User, you can edit any site within any account in your scope. From the Site Dashboard, you can go click on Settings from the navigation menu to the left. In the Settings, you can view and edit General settings, Utility Tariffs, and Ops Data Import. You can set the site's name, address, facility type, subcategory, area (used i

Time View

Published February 28th, 2025 by Omri Landman

Time View application focuses you to the site in context (i.e., the one from the dashboard). However, the Other Sites option lets you look at other sites in the account as well, if it is included in your scope. For sites with generation assets, when presenting Site-Total, the graph displays two total branches: Total Consumption shows the total consu

User Management

Published February 28th, 2025 by Omri Landman

As an Admin or Deployer User, you can perform various user management activities, such as viewing and updating existing users or inviting new users to sign up and use the platform. You can also: Update users' roles. Resend user invitations. Disable users. You can access user management from each one of the dashboards, by clicking the settings from t

Schedules

Published February 27th, 2025 by Omri Landman

On the Panoramic Power software, you can set up and view schedules defined for your account, and learn which ones are being used by each site.  You can use account schedules to: Define working-hours and off-hours for your sites to then be used as a layer on your Time View application Apply onto Reports for deeper analysis Specify time frames (i.e. w

What monthly data plan do you recommend for the SIM Cards for Cellular Bridges?

Published February 26th, 2025 by Omri Landman

It depends on how many sensors are within the Bridge's range and how often the sensors are operating (nonstop vs. only during operating hours). In the case where a Bridge has 25 sensors that are operating all day and all night, the recommended data plan would be 500MB per SIM Card. 

Product Certifications

Published February 26th, 2025 by Omri Landman

Is PAN-42 a utility/revenue-grade meter?

Published February 26th, 2025 by Omri Landman

PAN-42 was tested by a 3rd party lab for 1% accuracy according to ANSI C12.1 class 1. This accuracy is sufficient for many billing-level applications, such as M&V, sub metering, etc. Despite its tested accuracy, PAN-42 is not officially certified as utility grade. This is due to some utility meter requirements (such as an outdoor enclosure and a

Heat Map

Published February 28th, 2025 by Omri Landman

Note: This application is only available for Optimize sites.   In Heat Map, the consumption of the selected source is presented as a “heat” intensity map, with higher consumption shifting towards dark red and lower consumption shifting towards beige. You can identify site's monthly peak hours, by looking at the dark red areas, usually on working day

Panoramic Power Terms and Conditions for Data Services

Published February 27th, 2025 by Omri Landman

1. GENERAL Panoramic (a Centrica Company) makes the Data Services available in connection with Customer’s purchase of certain Products from Panoramic, any Centrica Company or an Authorised Reseller.  These Terms and Conditions govern the provision of Data Services relating to the Products on Panoramic’s energy management platform which is accessed r

The power measured on a PAN-42 does not match the power of a PAN-10/PAN-12/PAN-14 of the same device. Why is that?

Published February 26th, 2025 by Omri Landman

PAN-42 measures current, voltage, and power factor. Therefore, its power measurement is highly accurate.    For PAN-10/PAN-12/PAN-14 power calculations, a static voltage value and power factor is used from the Panel Configuration and/or the Account's Default Voltage. Since these values are entered by the user, these may not reflect real life values.

Do the PAN-10/PAN-12/PAN-14 sensors have any voltage limitations?

Published February 26th, 2025 by Omri Landman

No. There is no voltage rating for the PAN-10, PAN-12, and the PAN-14. The only limitation is in the current since that is what they are measuring. Sensors Datasheet.pdf

Groups

Published February 28th, 2025 by Omri Landman

Note: This application is only available for Optimize sites.   Groups allows for a combination of devices forming a “virtual” device that has an operational meaning - such as a production line, something that belongs to a specific business/cost unit, etc. On the Panoramic Power software, you can create and edit device groups for any site, in order t

Which OS is used for the Bridge?

Published February 26th, 2025 by Omri Landman

We are using MQX: https://www.nxp.com/design/software/embedded-software/mqx-software-solutions/mqx-real-time-operating-system-rtos:MQXRTOS  

Where are the Panoramic Power Wireless Sensors installed?

Published February 26th, 2025 by Omri Landman

PAN-10 and PAN-12 sensors must be installed on an un-shielded electric wire at the electric panel level. PAN-14 and PAN-42 sensors require external current transformers (CTs) for their current input and those are also installed at the electric panel level on an unshielded cable. All sensors are designed for AC powered devices only.

Operational Data Import

Published February 28th, 2025 by Omri Landman

The Ops. Data Import capability lets you import any operational-related data to the platform. The supported import format is a CSV file.  The CSV Format timestamp relation_type relation_id value units unit_desc date + time site / device_group / device site/device group/device ID numeric value display unit part name / unit description 2022-06-01 21:5

Managing Alerts

Published February 28th, 2025 by Omri Landman

Notification Center Alerts appear when the threshold defined in an event monitoring Trigger is exceeded. For example, if a machine working in idle mode consumes less power and that power level is known, you can use that trigger to issue an alert whenever the power falls below a certain threshold.  You can access the alerts pertaining to a given site

How critical is the actual direction of current once you install PAN-10/PAN-12?

Published February 26th, 2025 by Omri Landman

If the sensor is installed not according to the direction of current, it has no effect at this time. The arrow should be pointing towards the load. The only sensor installation that is direction sensitive is for the PAN-42 sensor.

What is the difference between Managed Load and Real-Time Consumption on the Site Dashboard?

Published February 26th, 2025 by Omri Landman

Real Time Consumption is the site total at the moment you open the Site Dashboard, whereas the Managed Load shows the peak site power consumption for the last 2 weeks.

Electricity Meter Setup as a Device

Published February 28th, 2025 by Omri Landman

Setting Up a Device Monitored by External Pulse Meter The Panoramic Power software platform now allows you to assign an external Electricity meter (using pulse input) to any device. This allows for these devices to be included in the Electrical Hierarchy to better represent the site total. The setup process is easy and divided into three steps: Step

Utility Tariffs

Published February 27th, 2025 by Omri Landman

Utility tariffs indicate the tariffs/rates of your utility companies (electric, gas, heat and water). You can use tariff plans to get calculations of utility costs based on the plans relevant for each of your sites. You can define multiple tariff plans for each utility type on the account level, and later select the relevant tariffs for each one of

SFTP and FTPs Server Connection Checklist

Published February 28th, 2025 by Omri Landman

Follow these steps to ensure you’re properly connected to the FTP server to acquire the .CSV export files: SFTP •    Submit a support ticket to request FTP username and password for your account Note: Provide a WhatsApp phone number in the support ticket so the team can deliver the FTP password in a secure manner via SMS.   •    On the platform, cre

Export Jobs: Catalog Interface

Published February 28th, 2025 by Omri Landman

Once you have set up your export jobs in the platform (see Export Jobs: Setup), each job invocation will create a data file/stream. The service supports Four types of data: Catalog, Measurements, Pulse Meter Measurements, and Pan42 Measurements. This guide will discuss what to expect in the Catalog export job type. Meta Data - Catalog The Catalog in

Notification Center

Published February 28th, 2025 by Omri Landman

Introduction The Notifications Center provides a consolidated, sleeker space for you to view the Alerts triggered that pertain to you as a recipient! This allows users to have a clearer understanding on the history of their alerts and in upcoming releases, acknowledge and delegate the next steps of resolution to critical events at their site, settin

Privacy Notice

Published February 27th, 2025 by Omri Landman

1. Panoramic Power LTD (a Centrica Group Company), and your personal information The protection of personal information is important to us. We respect your privacy and want you to understand what we do with the personal information we hold about you. This privacy notice explains how we collect, share and use personal information.  2. Personal inform

Dashboards

Published February 28th, 2025 by Omri Landman

The Site Dashboard allows you to see your site's energy consumption and operational health at a glance. You can use this Dashboard to navigate into the different monitoring and analysis applications, and learn more about the site's energy consumption and operational health. There is a default Dashboard for both Visualize and Optimize sites but for O

Reset Bridge Instructions

Published February 26th, 2025 by Omri Landman

This Article explains how to factory reset the Bridge in case the password is forgotten or the user is having issues accessing the configuration settings on the Bridge. There are 3 methods to factory resetting the Bridge: via Bridge Configuration Tool (if accessible) In the Bridge Configuration Tool, in the Bridge Configuration tab, click on Reset b

RSSI & Noise Floor Explanation

Published February 26th, 2025 by Omri Landman

Panoramic sensors transmit measurements to a nearby Bridge wirelessly. For those transmissions to be received and interpreted by the Bridge, the signal received by the Bridge needs to be strong enough to overcome the electromagnetic noise. RSSI : received signal strength indicator (RSSI) is a measurement of the signal power present at the measured f

How are power and energy calculated from the sensors’ data?

Published February 26th, 2025 by Omri Landman

Power is calculated on the platform using fixed voltage (based on Panel's Connection Type configured) and power factor values provided by the user during sensor deployment. Power is then aggregated over time to obtain the consumed energy value. Download the document below for more details on how the power and energy are calculated for only current m

Is there a way to find the EMEI number of a Cellular Bridge?

Published February 26th, 2025 by Omri Landman

Yes. Put the Bridge into Configuration Mode and open the Configuration Tool (10.0.0.10). In The Network Setup tab, the "Connection type" should be "Cellular". Now go to the Diagnostics tab, choose at the bottom "Cellular" radio button, enter "AT+CGSN" and press enter and the IMEI number will appear in the Diagnostics screen.

How to Download the Bridge Log Files

Published February 26th, 2025 by Omri Landman

You can Download the Log file by putting the Bridge into Configuration Mode and connecting your laptop to the Bridge with an ethernet cable. Open a browser and type 10.0.0.10 into the URL. Note: If this page isn't loading and/or the Ethernet cable light on the Bridge doesn't have one light solid and the other flashing at the port, try disabling the

Account Dashboard

Published February 28th, 2025 by Omri Landman

The account dashboard allows you to look at all sites within a specific account. Account users will see this dashboard as their default dashboard when logging in to the platform. You will see only sites for which you have been granted access. Account Summary Card Details You can also view the summary cards, with information related to all sites of t

Bridge Troubleshooting Flow Chart

Published February 27th, 2025 by Omri Landman

Situation 1: Not able to access the Bridge Configuration UI If the conclusion you have reached is to submit a support ticket, follow this link Situation 2: Bridge is not Powering on If the conclusion you have reached is to submit a support ticket, follow this link Situation 3: Disconnected from the Platform If the conclusion you have reached is to s

2 of the 3 phases on my PAN-42 are showing reflected/mirrored power factors. How is that possible?

Published February 26th, 2025 by Omri Landman

If the phases are not aligned in the installation, the power factor data lines will look like they are reflections of each other (mirror). To fix this, confirm the right phases are installed in that L1 and I1+/- are matching in their wire position and so on for the remaining phases. When looking at the front of a PAN-42, the voltage inputs are insta

What Wi-Fi modems/protocols does the Bridge support?

Published February 26th, 2025 by Omri Landman

Bridges support B and G Wi-Fi protocols (2.4 GHz). N and AX protocols are not supported (5 GHz). Panoramic Power Security Overview.pdf Bridge Manual.pdf

Bridges and Sensors

Published February 28th, 2025 by Omri Landman

This article covers learning about the status of your Bridges and sensors inventory. This includes whether all Bridges at a site are connected, and the connection and reception levels of all sensors at a site. You can get to these inventory pages from: The Account Dashboard Sensors and Bridges Hardware Status. The “Panoramic Sensors" and “Bridges &a

Benchmarking

Published February 28th, 2025 by Omri Landman

Note: This application is only available to Optimize sites.   Benchmarking is designed to compare consumption between sites or devices. There are two options available with Benchmarking. In the Filte rel, select ce or Site, mark the sites or devices you want to compare and click the Refresh button. As many bars as the selected element appear. Benchm

Bridge Documentation

Published February 26th, 2025 by Omri Landman

All pertinent Bridge related documents to download. Bridge Datasheet.pdf Bridge Manual.pdf Bridge Modbus Programmers Guide.pdf Bridge Troubleshooting Flow Chart.pdf        

Web Deployment - Setting Bridges, Loggers, & Pulse Connected Meters

Published February 27th, 2025 by Omri Landman

Setting Bridges, Loggers & Pulse Connected Meters This article details how to set Bridges, Loggers and External Meters that connect to the platform via a pulse input. Bridges feature [2] independent KY pulse inputs channels. To get started, the Bridge must be assigned to a site. The configuration is done in the Inventory section of a Site Dashbo

Automated Reports

Published February 28th, 2025 by Omri Landman

Admin and Deployer Users in the platform can also access and setup some pre-defined templated reports depending on their site scope (i.e., reports visible to a site user are only the reports for their site). The set of templates include Cost Report, Sustainability Report, and Energy Usage report. They are sent on a Weekly basis and can be created pe