Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Website
  • Partner
English (US)
US English (US)
ES Spanish
IT Italian
  • Home
  • What’s New

What’s New — January 25, 2026

This release includes improvements to login reliability, exports, plans & packages, and several fixes that make the platform more stable and easier to use.

Written by Guy Tzaban

Updated at January 29th, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Using the Platform
    Getting Started Administration Energy Applications Triggers and Notification Center Data Export Data Import Reports
  • Hardware & Deployment
    Frequently Asked Questions (FAQ) Hardware Datasheets and Deployment Guides Software Deployment Guide Troubleshooting Flow Charts
  • Interactive Demos
  • Legal
  • Packages
  • What’s New
+ More

Table of Contents

🔐 Login & Account Reliability 📦 Plans, Packages & Access 📤 Exports & Messaging Improvements 🧩 Device Groups & Triggers 🛠 Platform & Infrastructure Updates

🔐 Login & Account Reliability

  • Fixed a login issue that could prevent access to the platform
  • Improved monitoring and handling of deleted or out-of-scope sites to avoid unexpected errors

 

📦 Plans, Packages & Access

  • General improvements to permissions and access edge cases

 

📤 Exports & Messaging Improvements

  • Fixed an issue where export download links were not displayed correctly
  • Improved export error handling:
    • Some errors are now shown as warnings
    • Messages are clearer and more human-readable
  • Improved stability of manual exports in edge cases

 

🧩 Device Groups & Triggers

  • Prevented duplicate device names within device groups
  • Improved validation when creating or editing device groups
  • Fixed display issues for triggers linked to removed users

 

🛠 Platform & Infrastructure Updates

  • Backend dependency upgrades to improve performance and security
  • Internal cleanup related to legacy domains and system recipients

 

 

updates january developments announcements news

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • What’s New — January 4, 2026
  • What’s New — December 28, 2025
  • What’s New — January 11, 2026
  • What’s New — January 18, 2026
Expand