Below are the most frequently asked questions regarding the platform and the energy data.

• Is it possible to add in "virtual data sets"? For example, if we monitor 1 main and 1 sub-main, can we have the option to add in another sub-main which will then be a subtraction of the sub-main from the main?

  This set up is supported using our Device Groups functionality, currently only available in Energy Time View.

• How can I receive Push Notifications from Triggers?
• What does RSSI stand for?
• How do I swap sensors on a device?
• Are there data retention policies applied to the energy data?
• I see the terms "Unclassified", "Unmonitored", "Uncategorized", and "Unknown" on certain applications. What does it mean?
• What port and port range does the FTP servers for the Transfer Family operate over?
• What is the difference between Managed Load and Real-Time Consumption on the Site Dashboard?
• What languages can I view on the platform?
• What is an acceptable RSSI range for sensors?
• How do I see uninstalled sensor(s) data?
• Can I move a site from one account to a different account?
• Can I download my data in different formats?
• What does the orange crown icon represent?
• I lost my sidebar! How do I see my sidebar again?
• How does the Actual vs. Average widget work?
• Why can I not add Site Users as recipients to Account Level Triggers?
• Why are there gaps in my data?
• What external services and IP addresses are used by Panoramic Power?

  Discover a comprehensive list of external services and IP addresses utilized by Panoramic Power to enhance your understanding of their energy monitoring system.

• How do I create a Multi-Site Electrical Hierarchy?
• How do sensor readings differ from my utility bill?
• HTTP Export - Server Troubleshooting Guide
• Where can I see 1 minute data?
• What is power factor?
• Why do I not receive push notifications? When I try to enable push notifications, the app keeps spinning and switches off again.