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Notifications, alerts & push

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

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Notifications, alerts & push

  • The Notifications Tab

    Your central inbox for all alerts across every site you have access to - one place to see what's open, what's in progress, and what's been resolved.

  • Understanding an Alert

    What the alert detail screen shows, how to read it, and how to take action.

  • Alert Incidents and Notes

    Two tabs on the alert detail screen give you the full history of an alert - every time it fired, and any notes your team has attached to it.

  • Push Notifications: Setup and What You'll See

    Get real-time alert notifications on your device - even when the app isn't open.

  • Muting Push for a Single Alert

    Stop receiving push notifications for one specific alert.

  • Site-Level Notifications (Single-Site Users)

    If you access a single site, your Notification tab shows alerts for that site only.

Popular Articles

  1. Privacy Notice
  2. Bridge Manual
  3. The Default Dashboard
  4. Registration and Logging In
  5. Export Jobs: Setup
  6. Introduction to the Software
  7. Account Dashboard
  8. Bridges and Sensors
  9. User Management
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