Can I move a site from one account to a different account?
- Getting Started
- Dashboard
- TimeView
- Energy Apps
- Alerts & Notifications
- Reports
- Administration & Settings
- Partners
- Import & Exports
- Mobile App
- Plans & Packages
- Security & Certification
- Deployment
- Hardware Manuals
- Datasheets & Specs
- Frequently Asked Questions (FAQ)
- Legal
- What’s New
- Bidirectional-power
No, individual sites cannot be moved.
If a site's sensors need to be associated to a different account, you will need to uninstall the sensors, create a new site in its new account, and redeploy/reconfigure the sensors under the new site.
If the historical data is important to preserve, there are two options. One way is to manually export the data to a .CSV file from Energy Time View prior to the uninstallation/site deletion. Second option is to uninstall the sensors but NOT delete the devices. Leaving the devices intact with no sensors will maintain all historical data.